Leads

Password Recovery for Leads

IDXblue helps your web visitors (leads) recover forgotten passwords.

Here is how it works: When a visitor is searching for listings on your site using IDXblue and is asked for personal contact info (fenced, as we say), the visitor must enter a password along with his name and email address. When he returns to your site later and must log in to, say review his saved listings, the system will email him his password if he has forgotten it.

Normally IDXblue would use something called browser cookies to remember the contact info and saved listings, etc., of your returning visitor without her having to log in. But, if for instance, she has cleared her browser history or uses a different browser or computer to visit your site, IDXblue has no way of recognizing her, and thus she would be fenced again and asked to log in. That is where the password is needed, and that is where the new password recovery is helpful in keeping your clients happy.
 
 
Receive Leads as Text Messages

IDXblue can  send a text message to your cell phone when you have a ...

  • new visitor to your IDXblue installation who is "fenced" (submits their personal info)
  • showing request
  • request for more information about a listing

To set it up, go to your IDXblue clients/setup and follow this trail...
Install & Manage IDXblue >> Other Options >> Send Leads to My Cell Phone

Enter your number in the blank provided (no dashes or ellipses) and select your carrier from the drop-down menu. Click the update button. That's it.

If you want to test it on your own site, make sure you close and restart your browser before you visit your site and submit the test. Sometimes browsers store your previous IDXblue settings.
 
 
Require Lead's Phone Number ... or Not

IDXblue gives you the option to require your leads to enter their phone number.

When a buyer is searching MLS listings using IDXblue on your web site, at times they are asked for their personal contact information. We call that process fencing. Until recently, the buyers were required to complete only the name and email address fields of the contact form. If a required field is left blank, the user cannot continue.

IDXblue now lets you require your leads to enter a phone number. 

To update your IDXblue settings and make the phone number required, visit the setup area, then click Install & Manage, then Other Settings, and check the box labeled Require Phone Number.

Two important notes:

1. Remember IDXblue still gives you the freedom NOT to require the phone number -- that is, to leave the phone number voluntary.
2. By default, the phone number is a voluntary field. If you want to keep it that way, nothing is required on your part.
 
   
Control Lead Capture by Counting Searches

IDXblue provides multiple options for controlling how it gathers leads. You have several options for when to ask your web site visitors for their personal contact info (a process we call Fencing). For instance, you can do it before the visitor is allowed to search at all, or you can do it when she attempts to save a listing. You have the option to specify a number of searches after which point the visitor is asked for their info. For example, an interested home buyer visits your site and starts a property search. He can submit four searches, but on the fifth search he is asked to log in or create an account. You can set that limit to anything you want.
 
 
Do you use Top Producer?

As IDXblue collects leads, it will automatically send them to your Top Producer database.  Choose when and how IDXblue asks your web visitors for their personal contact info and turns them into a lead (see Fencing), then it will send to Top Producer not only the collected email and phone number but also the most recent search criteria such as zip code and price range. You can then seamlessly move to Top Producer and take advantage of the array of tools available.